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💎 REFUND & RETURN POLICY
Jewelry Weilin | Last Updated: June 2026

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🔄 30-DAY RETURN POLICY
We want you to be completely satisfied with your purchase.
If you're not happy with your order, you may return it within
30 days of receiving your item for a full refund.

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✅ RETURN CONDITIONS
• Items must be unused, unworn, and in original condition
• Items must be in original packaging with all tags attached
• Proof of purchase (order number) is required
• Return request must be submitted within 30 days of delivery

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📋 HOW TO RETURN
1. Contact us within 30 days of receiving your order:
   💬 WhatsApp: +852 5709 0638
   📧 Email: cl18676622522@gmail.com
2. We will provide you with return instructions and the return address
3. Ship the item back to us
   (Return shipping costs are the responsibility of the customer,
   unless the item is defective or incorrect)
4. Once we receive and inspect the returned item,
   we will process your refund within 3–5 business days

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💳 REFUND PROCESSING
• Refunds will be issued to the original payment method
• Please allow 7–14 business days for the refund to appear
  in your account after processing
• You will receive an email confirmation once your refund
  has been processed

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❌ NON-RETURNABLE ITEMS
• Customized or personalized jewelry
• Items that show signs of wear or damage
• Items without original packaging or tags
• Items returned after 30 days of delivery

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⚠️ DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective item, please contact
us immediately with photos of the item.
We will arrange for a replacement or full refund,
including return shipping costs — at no extra charge to you.

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💬 CONTACT US
For any questions about returns or refunds:
💬 WhatsApp: +852 5709 0638
📧 Email: cl18676622522@gmail.com
⏰ Response Time: Usually within 24 hours

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💎 Thank you for shopping with Jewelry Weilin
Your satisfaction is our top priority.