Natural crystal treasure fortune tree ice crack decorative ornaments

We're committed to providing a transparent and friendly shopping experience.

✅ Tax-Friendly Shipping
• Most shipping routes include customs clearance
• Goal: NO additional fees when you receive your package
• If any duty updates apply, we'll notify you before shipment

💬 Questions About Your Order?
📞 WhatsApp: +852 5709 0638
📧 Email: cl18676622522@gmail.com
⏰ Response: Usually within 24 hours

For detailed information, see our Shipping Policy.

We offer a 30-day hassle-free return and exchange service for your peace of mind.

Return Conditions:

• Items must be brand new and unused

• Original packaging and tags must be intact

• Certificate of authenticity required

• Note: Customized or personalized jewelry and gift cards are non-refundable

Refund Process:

• Refunds processed within 2-5 business days after receiving returned items

• Refund issued to original payment method

• Quality issues: We cover round-trip shipping costs

• Personal reasons: Customer covers return shipping costs

How to Request a Return:

• Contact customer service with your return reason

• Receive return address and RMA number

• Ship items back (trackable shipping recommended)

• We inspect items and process your refund

For complete return and exchange policy, please visit our Refund Policy page.

Contact Us:

📧 Email: cl18676622522@gmail.com

💬 WhatsApp: +852 5709 0638